Our stores and helplines are not able to assist or refund any purchases from Tesco Outlet
Our dedicated Tesco Outlet team are specially trained to assist with all your enquiries via e-mail or telephone.
Customer service opening hours:
Monday-Friday9am-5pm (excluding public holidays)
E-mail: via My eBay
We answer most emails within one working day. We aim to reply to all queries within two working days (this is subject to change during busy periods)
Telephone:01792 761820
When you telephone, please have your order number, invoice number or ebay user name available to help us deal with your query as quickly as possible.
Tracking your order?
You can track the progress of your delivery by contacting the assigned courier via telephone or website.
On despatching your item, we will send you an e-mail. This will contain details of your order number, the item being sent, and the tracking number (if applicable)
Parcel Force customer services/tracking - 08448 004466