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About Us

At Tesco we are continually striving to bring you a better shopping experience. We also want to be the first to meet your needs, and that's why we've created Tesco Outlet.

Tesco Outlet is wholly owned and managed by Tesco Stores Ltd but operates independently, meaning we are able to offer products that are not available in store.

Privacy and Cookies Policy

Tesco Outlet is owned and operated by Tesco Stores Limited, part of the Tesco Group. This policy, together with our Terms and Conditions, explain how Tesco may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

Information we collect about you

We collect information about you when you:

  • register with eBay, and buy products or services on the Website.
  • contact us, e.g. in writing, call customer services.

Using your information

Collecting your personal information helps Tesco to better understand what you need from us. We use your information to:

  • manage and improve the Website.
  • personalise our services to you.
  • administer and operate your account.
  • process your orders

We may share your personal information across the Tesco Group so they can provide you with relevant products and services.

Your personal information is safe with us and will never be released to companies outside the Tesco Group for their marketing purposes.

We may use and share anonymised information outside the Tesco Group. However, we would like to reassure you that this never includes your personal information.

For information relating to how eBay use your information, please refer to their privacy policy.

http://pages.ebay.co.uk/help/policies/privacy-policy.html

Cookies

For information relating to how eBay use cookies, please refer to their cookies policy.

http://pages.ebay.co.uk/help/account/cookies-web-beacons.html

What is a cookie

Cookies are text files containing small amounts of information, which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Disclosing your information

We will never disclose your information to anyone outside the Tesco Group except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to user any successors in title to our business.

If you buy TV equipment capable of receiving any TV programme service (e.g. TV, VCRs, DVD recorders, set-top boxes, PCs with broadcast (TV) card and TV cards) we will notify TV Licensing.

Whenever we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.

Other websites

The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

Accessing your information

To obtain a copy of the information we hold about you, write to: Data Protection Officer, Corporate & Legal Affairs, New Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL enclosing a cheque or postal order for £10 payable to “Tesco Stores Limited”. Please confirm any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.

Changes to our policy

This policy replaces all previous versions and is correct as of January 2017. We reserve the right to change the policy at any time.

Contacting us

Tesco Outlet is wholly owned and managed by Tesco Stores Ltd, Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL.

Please Note that is the head office address and no returns or correspondence should be sent here. If you are need of support or have any questions, our Team can be contacted via my eBay.