Important
Information
Taps UK
strongly advises you do not book any contractors, plumbers until full
receipt of all your items in good condition. 98% of our deliveries are
delivered within the advertised delivery lead times, we can not be held
responsible for any unexpected delay due to logistics.
Standard
Delivery Costs
Please
see individual eBay listing for postage, packaging and product delivery
size.
Surcharge
For non
mainland UK
and Scottish
Highlands
with the following post codes, please add £10.00 surcharge to the
postage and packaging charges advertised. Please note that extra large items may incur a further charge when shipped offshore or to the Scottish Highlands, please speak to one of our customer support staff for more information.
Scottish
Highland postcodes
IV,
HS, KA27 - KA28, KW, PA20 - PA49, PA60 - PA78, PH17 - PH26, PH30 - PH44,
PH49 - PH50
Standard
Delivery Time
All
standard deliveries* are made during Monday - Friday and exclude
Saturday, Sunday, public holidays or stated holidays as advertised on
our website. For standard delivery times lead times, please refer to
individual product delivery lead times. For ScottishHighlands
and non mainland UK,
please allow extra 2-3 days delivery on advertised delivery lead times.
*Small
Item delivered by Royal Mail may arrive on Saturday
Small
Items - Via Royal Mail
Goods
are delivered by Royal Mail and may require a signature upon delivery.
Medium
& Large Items - Via Courier
The
couriers will attempt delivery at your address, if no-one is available
to sign for the goods, a card will be left for you to contact the
couriers to collect from the local depot. The couriers may attempt
delivery the following day, but they do not guarantee this second
attempt. Goods delivered by courier will require a signature upon
delivery.
Extra
Large Items - Via Pallet Transport Company
Taps UK
customer support team or our transport company will call you to arrange
delivery of your purchase, this will be within 48 hours of purchase, and
you will be able to arrange a suitable day for your delivery. Goods
delivered by our transport company will require a signature upon
delivery.
Due to
the fragile nature of extra large items, all items must be checked for
any obvious sign of damage before you sign for the goods. Any items with
obvious sign of damage must be refused and sign for as damaged.
Damage
in Transit – Small, Medium & Large Items
All
Goods delivered within UK
and Ireland
is insured against damage in transit. We can not consider any claims for
damage after 7 days of delivery.
Please
ensure all items are checked in full by your self. Any damages will need
to be notified to Taps UK within 7 days of delivery by contact us through eBay messaging service. If Taps UK
are not notified regarding damage within 7 working days of delivery,
Taps UK are unable to claim from either Transport Company or the
manufacturer.
By
accepting to purchase from Taps UK, you agree to indemnify us in full
for any losses Taps UKk suffer as a result of your failure to notify us
within 7 days of delivery.
Damage
in Transit – Extra Large Items
Due to
the fragile nature of extra large items, all items must be checked for
any obvious sign of damage before you sign for the goods. Any items with
obvious sign of damage must be refused and sign for as damaged.
Shortage
Please
ensure all items are checked in full by your self, any shortage will
need to be notified to Taps UK within 7 days of delivery by contact us through eBay messaging service.
By
accepting to purchase from Taps UK you agree to indemnify us in full for
any losses Taps UK suffer as a result of your failure to check your
items.
Please
report any damage or shortages within 7 days.
Collection
Taps UK
is an online specialist company, unfortunately we do not offer
collection service due to health and safety regulations enforced at our
distribution warehouse.
Change
of Delivery Address
Due to
increasing amount of credit card fraud, Taps UK are only able to deliver
goods to the credit card holders address only, sorry for any
inconvenience this may cause.
Other
Delivery Related Questions
If you
have any other questions regarding delivery, please contact us through eBay messaging service
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