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| Q:What is your return policy? |
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| A:If you are returning an item for any reason you must contact me within 7 days of receipt.
Items must be returned within 30 days of receipt.
Return postage costs cannot be refunded.
Full Terms can be viewed in my shop. |
| Q:Do you combine shipping? |
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| A:Yes. If you purchase more than one item you will receive a refund for extra shipping. |
| Q:When can I expect my order to arrive? |
|
| A:Items are usually shipped within 24 hours of cleared payment.
UK Buyers First Class Post as per Royal Mail.
European Buyers 7-14 days (approximately).
USA/Canada 10-28 days dependant on postal services.
Worldwide 14-28 days dependant on postal services. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping costs vary and are detailed in each listing. This is a general guide to shipping costs only:
UK First Class - FREE
UK First Recorded - £1.85
Europe - £1.50
USA/Canada - £1.75
Worldwide - £1.75
Worldwide Signed For - £6.00
Prices in GB Pounds Sterling. |
| Q:Do you ship internationally? |
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| A:Yes - I ship Worldwide from my location here in sunny Burntisland, Scotland. |
| Q:Can I upgrade to an insured/trackable shipping method? |
|
| A:Of course :-)
I can send items via Recorded Signed For, International Signed For or Airsure. If you wish to use this service then please choose this option at checkout. |
| Q:Do you accept US checks/money orders? |
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| A:No. Please do not send them as they are not valid in the UK. |
| Q:Where's my item? |
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| A:If your item has not arrived within the timescale detailed above, please get in touch with me via the Contact Member or Ask Seller a Question functions. |
| Q:How much is US shipping? |
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| A:Shipping to the USA is £1.75 for the first item, there is no further charge for additional items.
This price is quoted in GBP Pounds Sterling. |
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