 |
| Q:What is your return policy? |
|
| A:I am happy to accept exchange or refund within 2 weeks if there is a reasonable reason.
1)Please mail the item back with a message including the ebay item number to my address:
154 East Broadway
Front B
New York, NY 10002
2)Please also note that any unreasonable return wont be accepted. If necessary, please contact me in advance. |
| Q:Do you combine shipping? |
|
| A:Yes, we do combined shipping. Please read the item description for details. |
| Q:When can I expect my order to arrive? |
|
| A:U.S. buyer may receive item(s) in about 2-7 days. International buyer may receive item(s) in 7-14 days. |
| Q:I haven't recieved my item(s) for a long time. Why? |
|
| A:If you paid by Paypal without going through ebay, there is a possibility that ebay doesnt show your payment completion in my ebay account. This results in non-delivery of your item(s). So I urge you to check your ebay account and mark the item payment as paid. If necessary, please contact me. |
| Q:Do you ship internationally? |
|
| A:WE DO NOT SHIP INTERNATIONALLY. WE ONLY SHIP WITHIN THE US. |
| Q:How can I contact you? |
|
| A:Our store is located at:
154 East Broadway
Front B
New York, NY 10002
My phone number is: (917)855-3451 |
| Q:What payment method do you accept? |
|
| A:I accept paypal only. In case you really need another payment method, please contact me. Be prepared that it will take much longer time for you to recieve your item. |
| Q:How do I pay for my item? |
|
| A:1)click the Pay Now button.
2)Check your shipping information.
3)Select your method of payment. Log in to pay by PayPal.
4)Confirm your payment.
5)Make sure that your shipping details, payment method, and order details are correct.
6)click the Confirm Your Payment button to complete your purchase. |
| Q:How do I combine and pay for multiple items? |
|
| A:1)Go to My eBay.
2)Click the “Won” link.
3)Click the Pay For All PayPal Items button on the bottom of the page
4)Confirm the order details. Then, click the Continue button
5)Select PayPal as your payment method, and log in to your PayPal account.
6)Click the Continue button. Then, click the Confirm Your Payment button to complete your purchase |
| Q:How do you leave feedback for buyers? |
|
| A:Our feedback system is set to automatic. Once you leave me a positive feedback, our system will leave you a positive feedback instantly. If something is wrong with your order, please contact me. I will do my best to resolve any problems(may take some time). Unreasonable feedback is not appreciated. Unreasonable buyer will be left negative feedback. |
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