Terms and Conditions of Sale

Goods are only supplied on the following terms and conditions, unless they are varied in writing and signed by us:

1. Custom Orders

We are willing to supply goods to custom order, provided that in any disagreement between our and your understanding of the order the former shall prevail.

2. Price

Goods are sold at the price (subject to a minimum order value) current at the date of invoice.

3. Ebay Payment and Delivery

3.1 Payment in full is due within 7 days. If this is not forthcoming, we reserve the right to report the transaction to Ebay to recover our costs and a non paying strike will be left against the buyers Ebay account.

3.2 Goods will be dispatched to the delivery address by a method of our choice, to be stated on the item description. Special delivery terms may be at your request and expense, please contact us prior to making your purchase.

4. Ownership of Risk

Goods remain our property until they are paid for but are at your risk from the time of receipt.

5. Claims

5.1 Claims for non-delivery of all or any of the invoiced goods must be made to us and the carrier in writing within a period of 14 days following the dispatch date; 5.2 Claims for defective goods must be made in writing within a period of 30 days following delivery. 5.3 Discrepancies of any kind will not be entertained unless notified in writing within 14 days of the date of invoice.

6. Cancellation and Return

Should you be unhappy with your purchase you can return the goods for a full refund less any carriage costs within 14 days.

The goods must be returned unused, with all packaging and any accessories.

We are happy to cover the return cost for faulty goods or goods sent in error, all we ask that you allow us to use our own carriers. You must cover return costs for goods ordered in error.7. Catalogues, Brochures and the Website

Information in catalogues and brochures may change without notice and we invite you to contact our technical sales department before placing orders. No Liability is accepted for the inaccuracy of published information.

Many of our product images are supplied to us by the manufacturers or distributors. We display them in good faith and while we make every effort to ensure they are accurate we have no control over discrepancies between the image and the item supplied.

8. Limited Liability

Any liability which we may incur to you in contract or tort ( including liability in negligence ) arising out of or as a result of:- 8.1 any failure to supply or deliver goods; 8.2 any delay in delivery of goods; 8.3 any defect in any goods or services; shall be limited to the purchase price of the goods in question. However, your statutory rights are not affected.

9. Liability to Third Parties

You shall indemnify us in respect of any liability and losses, costs, charges and expenses which we may suffer or incur by reason of any claim (including for liability in negligence) made by third parties in respect of or arising out of the state, conditions or use of goods (including, without limitations, goods resold to third parties whether or not dispatched directly to third parties at your request) or in any other way relating to the goods.

10. Force Majeure

We shall incur no liability for failure to perform our obligations hereunder due to the existence of circumstances which we have not caused and are beyond our control.

11. Prices

Prices quoted are correct at time of going to press, but may vary without further notice. All prices are shown including VAT.

12. WEEE Regulations

The Waste Electrical and Electronic Equipment (or WEEE) Regulations are now U.K. law. All European member States including the U.K. have agreed to reduce the amount of WEEE that is being disposed of in landfill sites.

It is important that the amount of WEEE sent to landfill sites is reduced because:

• Some WEEE can be re-used or recycled. The amount of landfill space available in the UK is decreasing. If we can keep WEEE out of landfill sites it means there is more landfill space available for non-recyclable waste.
• WEEE can contain hazardous substances. When left in landfill sites the hazardous substances in WEEE can pollute soil and contaminate water supplies. This contamination can damage human health and the environment.

Distributors of new Electric and Electronic Equipment (or EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

THESITEBOX.COM are “doing our bit” under these regulations by offering our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product.

For example, if a customer bought a new 12V Drill Driver from us we would accept their old 12V Drill Driver and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item. Customers do not have to pay for the transportation of their WEEE to our premises.

If you wish to return your WEEE item, please contact us at the telephone number / E-mail address below:

• Tel: 0845 372 0033
• Email: sales@thesitebox.com