Skip to main content
Bread Crumb Link

TEXTILES AND THINGS

Home
Delivery
Return policy
Contact us
FAQ
About the seller

Shop search

Shop categories

Shop home
Show all sub-categories

 How can I exchange an item?

You can exchange the item within 7 working days of receipt.

Please click the return button on the drop down menu next to you order details and send back to:

Textilesandthings

The Hives

Unit 7/8

Mosley Road

Trafford Park

Manchester

M17 1HQ

It is very important you enclose;

-Your eBay ID

-Your name and address

-Details of exchange i.e colour, size

We will despatch the exchange at no extra but it is your responsibility to pay for the return costs.

We will process the return the same day and aim to despatch exchange within 1 working day. For any items that are not longer in stock, we will offer you an alternative or refund you the purchase price.


How to RETURN the item for refund? 

You retain the right to cancel the purchase within 7 working days after you have received the item. If you are not happy with your items for any reason, simply follow these 3 easy steps to return the item:

1. Click the returns button located on the drop down box on the purchased item.

2. Return to;

Enclose the original delivery note within the parcel and return to;

Textilesandthings

The Hives

Unit 7/8

Mosley Road

Trafford Park

Manchester

M17 1HQ

3. You will be refunded of merchant value of the item once the returned item is received. Please note that return postage is the buyers responsibility. 


RETURNS/EXCHANGES Restrictions:

-No exchange/refund for uncomplete item with dirt or any other kinds of marks, without tags, damage, smell of the perfume or any other chemical products, lotions. All original tags must be attached, with no signs of wear etc... 

-We do not accept any parcels sent for collection (cash on delivery).

-We assume no liability for the returns sent by you and then lost in the Post Office. We advise you to obtain proof of postage.