T2 Enterprises Ltd - Terms and Conditions of Sale
Our terms and conditions comply with UK legislation, transactions on this site are governed by English law and Ebay policies.
All prices are quoted in £ sterling, inclusive of VAT and exclusive of delivery. Payment shall be made on order and is acceptable by all major credit and debit cards: (Switch, Mastercard, AMEX and Visa) or by PayPal.
All courier deliveries must be signed for and you should keep your receipt deliveries will only be made to the registered address of the cardholder as held by the issuing bank or building society. Where the card is owned and presented by a company the goods will only be despatched to the registered company address as listed at Companies House and approved by the issuing bank or building society. Credit card orders will not be accepted for shipment of goods outside the United Kingdom. For overseas orders T2 Enterprises will ship the goods and charge delivery as shown. Please contact us for a quote if the international ship rate is not listed.
The Customer must inspect the Goods as soon as reasonably practicable after delivery and shall within 3 working days of such delivery give email notice to T2 Enterprises Customer Services of any defect in the Goods.
Queries regarding shortages of Goods must be made within 3 days of delivery date and must be accompanied by the delivery note.
If the Customer fails to give such notice, the Goods shall be conclusively presumed to be in all respects in accordance with the Contract and free from any defect, which would be apparent on reasonable examination, and the Customer shall be deemed to have accepted the Goods accordingly.
T2 reserve the right to require payment by direct bank transfer for orders to be shipped outside of UK mainland.
Returns, Unwanted Items and Cancellations
You may normally request a refund or cancel your purchase (where we have accepted your order and delivered the product) on a "Change of Mind" basis if you notify us within the 7 days following the day the product was delivered, up to a maximum of 14 days from date of dispatch. Refunds will not be processed against any delivery charge that may have been or will be incurred by shipping a product back that is subject to a "Change of Mind".
"Change of Mind" does not include personal products or consumables that have been opened due to there nature and hygiene, faulty units may still be returned in accordance with our Terms and Conditions.
Items returned as "Change of Mind" with damaged packaging, or not in pristine condition may be subject to a restocking admin fee not exceeding 25% of the original sales value (such returns have to be sold secondhand at greatly reduced prices).
All NEW products are sold with a statutory warranty of 12 months where appropriate. In the event of a problem please contact us by email or phone.
These terms and conditions do not affect your statutory legal rights under English Law and the rules and conditions applied by Ebay upon sellors.
All information on this web site is intended for guidance only.
© Copyright 2007 care of T2 Enterprises Limited, Alandale, Longdon Upon Tern, Telford, Shropshire, TF6 6LQ. Registered number 5239413 All brand names, product names and titles used in this site are trademarks or trade names of their respective holders. No permission is given in respect of use of any of the above and such use may constitute an infringement of the holders' rights.