Shipping

Delivery Information

At Sunshine Solar we use reputable UK couriers to deliver your goods to you. We are able to offer you the choice of delivery day, Monday to Friday, which allows you to choose a day when you or someone on your behalf can be available between 7am-7pm to receive the goods however in order to specify the delivery day of your choice, you must email us at sales@sunshinesolar.co.uk if we do not receive any such request from you at the time of placing your order, your items will be scheduled for next day delivery. To prevent credit card fraud, Sunshine Solar reserve the right to refuse or seek confirmation from the card holder, for goods to be delivered to a different address then to the credit card holders registered address.

Delivery Times

Orders placed before 12noon on Monday, Tuesday, Wednesday or Thursday with cleared payments will be shipped same day for next day delivery, excluding Bank Holidays. Orders placed anytime on Friday, Saturday or Sunday with cleared payment will be shipped next working day for next day delivery.

Overseas Orders

International deliveries are available on some items please email sales@sunshinesolar.co.uk to request a shipping cost stating the product required and the delivery destination and we will provide you with a competitive transportation cost.

Damage in Transit

If your good sustains minor damage during shipping or contains a manufacturer's defect you must inform our Customer Services Dept. within 24 hours of receiving the goods by emailing sales@sunshinesolar.co.uk we will arrange for any parts to be sent to you or replaced if necessary. If items need to be returned please keep the original packaging.

Missing Items

If any items you have ordered are missing from your delivery, you must inform our Customer Services Dept. within 24 hours of receiving the goods by emailing sales@sunshinesolar.co.uk