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Sundew Cottage

Sundew Cottage

26K items sold
1.1K followers
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About us

Location: United KingdomMember since: 08 Mar, 2014Seller: sundewcottage

Business details

Business name: Sundew CottageAddress: Glan yr Helig, SA18 1DW Ammanford, United KingdomAdditional information: (We are a mail order only business, no collections possible).

Feedback ratings

Last 12 months

Positive623- positive Feedback in last 12 months
Neutral15- neutral Feedback in last 12 months
Negative13- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (10,912)

s***l (196)- Feedback left by buyer.
Past month
Verified purchase
The Saracenias arrived only slightly smaller than in the pictures, but then again it is April and the seller does have a disclaimer on the product page. The seller also got in touch to let me know about the size of the Venus Fly Trap. All plants are in perfect health state and came really carefully packaged. The seller also provided the link to the plant care instructions leaflet which is brilliant, cause that's a lot better than any general guidance I could find online. Thank you!
a***a (30)- Feedback left by buyer.
Past 6 months
Verified purchase
Very good seller. Super quick despatch and communication. The plants were carefully and securely packed without unnecessary plastic. The recipient was very happy as they were presents.
y***i (384)- Feedback left by buyer.
Past 6 months
Verified purchase
The plants arrived well packed and safe. The Venus Fly Trap is very small and only has one trap which is exactly what I was expecting as it is winter, it does tate this in the item description. The seller messaged me before posting to ensure I knew this would happen which I found really good. The 3 plants look really healthy and I can't wait to see them grow. If I could give a higher rating I would.
e***4 (6)- Feedback left by buyer.
Past month
Verified purchase
My carnivorous plants arrived very quickly following my purchase. They were just as described by the seller, in perfect condition and extra care was also taken to ensure they would be safe in dispatch. the only down side was that unfortunately I was not able to access my care guide online due to some technical issues it would seem. Though I have contacted the seller via the website and will hopefully receive a reply soon with my care guide 🤞🏻
e***e (615)- Feedback left by buyer.
Past month
Verified purchase
Excellent items-as described, fast delivery and very well packaged. Top seller!
-***1 (1431)- Feedback left by buyer.
Past 6 months
Verified purchase
Very nice plant ...Royal Mail rubbish again .. 3 days late and was a Birthday gift (part of). Arrived on the day so could have been worse! Nice item and service from seller, but let down by ever worsening Royal Mail "service" (not). Perhaps seek a new delivery method...or Royal Mail WILL degrade your reputation! 4th time this last couple of months! Late items, and two packages opened and items missing ! (One parcel 5 out of 7 items taken!)
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