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If they is a problem please contact us first via Ebay, you can return the item to us as supplied within 14 days for a refund or replacement in original packaging & providing the goods are in resalable condition, You wish to cancel the purchase postage and packing charges apply on cancellation,

Please return the item with your Ebay id and a copy of the email, and send parcel back to us following address

send to:

Returns Department

Strictly Lamps
Arundel Road

Please note: No returns will be accepted without customers EBay user ID,

If you wish to exchange your item please contact us on: 01895 55 33 00