Returns / Terms & Conditions

Please read my terms of sale prior to bidding. This is important and ensures you are happy with our terms. We want your shopping experience to be a happy one and wish to avoid any complications later on.

Bidding: Please only bid on an item if you are intending to pay. This may sound obvious, but unfortunately this does happen occasionally. We reserve the right to cancel a bid in these extreme circumstances.

Payment: Payment must be received within 7 days of the auction ending. Failure to do this will usually result in the item being re-listed and a ‘non-paying bidder alert’ being raised. We are reasonable, so please communicate with us whenever necessary, before the 7 days after the auction ending has lapsed.

Overseas Bidders: Payment can only be made via PayPal.

Packaging: Items are then posted in suitable bubble-wrapped packaging.

Postage: We try to make sure the postage costs are fair, and cover the expenses necessary to get your product to you. Please only bid on an item if you are happy with the quoted postage.

Our preferred delivery method is via Royal Mail and Citylink couriers, higher value items are sent on a signed for service and can be tracked if lost or delayed. This protects us, the seller, and the customer.

For smaller items we use royal mail first class post. Usually items valued over £10 are sent via royal mail recorded and will need to be signed for. Most electrical items are sent via citylink couriors which is a next day service.

Feedback: We will only leave feedback for you once you have left it for us.

Lost Items: As mentioned above, we obtain proof of postage on all items sent, and these can be provided if the postal service has lost the item. We will do all we can to work with you to track a lost item with the Post Office or Citylink, and will stay in contact with you for the duration of the search until an outcome is reached.

Standard Returns: We are happy to accept returns, if they are returned within 7 days of being received, and providing item has not been used or opened and is in original condition. Our postal costs will be deducted from any refund made to you. Item must be returned in a safe manor within 7 days from date of purchase. An email MUST be sent before returning your item, A note must be enclosed with the returned item, stating the reason for the return and your ebay login name. Postage for returned items by you will not be refunded.

Faulty Items: All products are individually inspected before being dispatched, to ensure items are sent out in perfect condition. In the unlikely event that your item is faulty, please return it to us within 7 days of receipt in its original condition.Upon inspection, we will be happy to replace, where possible, or refund you in full if the item is found to be faulty.

Guarantee/Warranty: Electrical items vary in guarantee lengths from 6-24 months depending on the manufacturer. Always read the guarantee information received with your item. In the event of your item developing a fault contact us via email and we will be happy to help.