Under the Consumer Protection (Distance Selling) Regulations 2000 (SI 2334/2000). You must inform us by post, fax or e-mail within 7 days of receiving the goods, of your intention to return them. You must include the user ID and the invoice number. The goods must be returned in their original packaging, unused, in undamaged stock condition suitable for resale. You must pay the carriage cost of returning the goods. The goods must be returned within 14 days of receipt.