How much is shipping / Do you combine shipping?
Standard shipping is free to UK customers on all Buy It Now items. We offer low shipping rates to customers outside of the UK, the exact shipping cost to your country will be quoted in the listing.
We combine shipping on all items that can be sent together. You will only pay for the highest charged item with no additonal charges. If your items can not be sent together eg a photo and a CD, then we will request the additional shipping from you.
When will you ship my order
We aim to ship items on a daily basis, although this is not always possible. We usually ship by 12 noon, items paid for after that time will ship the next business day. We do not ship on Saturdays.
If your purchase is time sensitive then please inform us and we will do our best to ship your item as soon as possible.
Will my order be safely packaged?
Absolutely Yes! We ship all photos in protective sleeves within hard backed envelopes marked 'Do Not Bend'.
CD's and LP's will be sent in purpose made mailers and posters in strong cardboard tubes.
Has my order been dispatched?
You will be sent an email confirmation once your order has been despatched, normally within 48 hours of payment.
How long will it take for my order to arrive?
Once you have received confirmation that your order has been dispatched, usually, you can expect to receive it within:
3-4 Working days for UK and Channel Islands delivery addresses.
5-7 Working days for European delivery addresses.
7-12 Working days for delivery addresses outside of Europe.
Please note: depending on postal service efficiency, your order may arrive sooner or later than the time scales shown above.
What do I do if I have not received my order?
Should your order not arrive within the estimated time frame, please contact us for assistance.
Which countries do you deliver to?
Currently we deliver to most countries worldwide.