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Q:What is your return policy?
A:Items can be returned within 14 days for a full refund less postage

Q:Do you combine shipping?
A:We don't combine shipping, no exceptions

Q:When can I expect my order to arrive?
A:Orders are despatched within 48 hours, then it up to the Royal Mail/Tuffnells or Parcelforce.

Q:Do you ship internationally?
A:Only if stated, in most cases no.

Q:What are your opening hours?
A:Mon-Fri 8:30am-5:00pm. Sat, Sun and Bank Holidays CLOSED.

Q:Can I collect in person?
A:No, sorry we don't do collections.

Q:What is your phone number?

A:01278 441500

Q:What payment methods do you accept?
A:Paypal, Card over the phone. NO CHEQUES OR POSTAL ORDERS PLEASE.

Q:Do you accept bank transfer for payment?

A:No sorry.

Q:Can you advise me on other products you sell?

A:Yes but please call our shop Mon-Fri 8:30am-5:00pm on 01278 441500, only ask questions here about specific items we have listed on eBay.