 |
| Q:What if my item does not arrive? |
|
| A:1 Check item order is payment received & dispatched
2 Check your shipping address we only ship to ebay address.
3 Cards are lost or mislaid. Call your local sorting office & talk to your postman. Many items are returned to us uncollected.
Large item check for DHL tracking email
4 After 14 day/28 dayinternational AND above OK contact us |
| Q:I have a problem with my order How do I contact You? |
|
| A:PLEASE USE EBAY MESSAGES ONLY.
Direct emails and replies to ebay emails cannot be answered due to volume and spam filters |
| Q:Do you combine postage |
|
| A:Check shop for Buy now listings and postage tab. Request total at checkout |
| Q:Payment |
|
| A:PAYPAL: is Preferred
CREDIT CARD:Where stated on the listing payment may be accepted via Credit/Debit Card. We accept credit card payments you can pay by phone between 9.15am and 4.30pm on most weekdays using your Credit/Debit Card (card payments of 5 Pounds or less are subject to a 50p fee).
Cheques follow sales invoice email info |
| Q:Returns |
|
| A:Please use ebay returns process this will provide address and info.
SEE OUR SHOP HELP PAGES FOR DETAILED INFO |
| Q:Not as describes |
|
| A:We welcolme input on listing description errors. For more serious issues see ebay returns proces or send us a message. |
| Q:Contact us |
|
| A:We canot reply to emails outside ebay
WE PREFER TO USE EBAY MESSAGES
Telephone payemnts only 01952 770080 quote 'BUSANDBITS EBAY and user id.
There may be credit card surcharge for orders under £5 |
| Q:The country that I wish posted is not listed |
|
| A:If not listed there is a reason that we DO NOT post this particular item to your country sorry |
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