Returns Policy

DAMAGED & FAULTY GOODS RETURNS POLICY It is essential that you inspect your goods immediately upon delivery. If goods delivered are DAMAGED you must clearly state 'DAMAGED' when ACCEPTING & SIGNING FOR THE DELIVERY; qualifications such as 'NOT INSPECTED/CHECKED' are not acceptable by the carrier. Faulty, missing or incorrect items must be advised us as soon as possible, and certainly within seven days from the date of delivery. If you notify us of a problem with your goods, we will either make good any shortage; replace any goods that are found to be damaged or defective upon delivery; or refund the amount paid by you for the goods in question. We will not be liable to you for any consequential loss under any circumstances. RETURNS PROCEDURE Contact us in writing, by letter or email before you attempt to return any items to us and we will provide you with an official returns number. Returns will NOT be accepted unless you mark your returns number clearly on your parcel.