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| Q:Order has not arrived? |
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| A:Mail does sometimes take longer than normal and occasionally items are lost in the post.
Please contact us if your order has not arrived after the following periods.
UK Orders - 4 Weeks after Despatch
EU Orders - 5 Weeks after Despatch
ROW Orders - 8 Weeks after Despatch
We are unable to refund/resend items before these times. |
| Q:Do you combine Postage |
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| A:Yes, we do combine postage. For UK Mainland additional items will be £2.00 or £2.50 for each additional item (amount is stated on within the item description)
For International buyers additional items are between £2.50 & £3.50 for additional items (unless stated. If buying more than 3 items, contact us for a shipping cost). |
| Q:What is your return policy? |
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| A:7 Days's From Receipt if item has original packaging & is unworn.
If there is a fault or order is incorrect please contact us for details of our returns/exchanges policy.
We will refund your return postage if item is faulty or if your order is incorrect eg: wrong size received (but not if ordered incorrectly or does not fit) |
| Q:When can I expect my order to arrive? |
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| A:We despatch orders Monday-Thursday and most orders are despatched next working day, but please allow up to 3 working days for despatch during our busier periods.
Please see listing for approximate delivery times. |
| Q:How much is the Shipping and Handling Charge? |
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| A:This should be automatically be calculated at checkout, if Combined Shipping has not been calculated correctly please request an invoice through 'Request Total from Seller' before sending payment. |
| Q:Do you ship internationally? |
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| A:We do ship worldwide
If you order 3 or more items please contact us for a postage price as dependant on the weight of the items you order and your location P&P may be more or less than stated. |
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