We know that when you place an order you would like to receive your item quickly and safely. We completely agree and that’s why all orders are posted within 1 working day of receiving your cleared payment.
All items are carefully packaged in quality Mail Lite padded envelopes and sent via Royal Mail services. Overseas items receive an extra layer of bubble wrap, as well.
Shipping Notifications are sent via eBay and also to the email address that you have registered with PayPal. If paying by an alternate method, shipping notification will be sent only through eBay.
UK POSTAGE UPGRADES:
FIRST CLASS RECORDED: £2.00 (+ .60 each additional item)
NEXT DAY SPECIAL DELIVERY: £6.00 (+ .60 each additional item)
SINGLE: £4.50 (+£1.00 for each additional single CD)
DOUBLE: £5.50 (+£1.00 for each additional single CD)
SINGLE: £5.25 (+£1.50 for each additional single CD)
DOUBLE: £6.25 (+£1.50 for each additional single CD)
Postage rates for larger sets and expensive items may be higher. Please see specific item P&P details.
Sound as a Pound Sounds & DVDS strives to live up to its name by doing our best to ensure that all of our discs play perfectly, that they arrive with you in great condition and that you are happy with your purchase. Even so, mistakes sometimes happen! We're proud to offer a no-hassle guarantee.
We guarantee all of our media 100%. In the unlikely event that an item arrives damaged or faulty please contact us straight away so we can arrange a replacement, exchange or refund. We are always happy to work with buyers to ensure that the transaction is a pleasant one.
In the event that you do not want the item for any reason, you are welcome to return it to us for a full refund. Please notify us of your intention to return the item within 14 working days of receiving the item. This notification period is in accordance with the Distance Selling Regulations.
Our returns address is:
Sounds as a Pound [Sounds] or [DVDs]
19 Bank Place
We cannot accept liability for goods lost or damaged in transit and we recommend you get a free Certificate of Posting from the Royal Mail which will insure the return.
Once an item has been returned to us and we have checked it we will issue a refund. We aim to issue a refund within 48 hours of receiving the returned order.
If you have any further questions, please don’t hesitate to contact us.