Item Descriptions: The accuracy of our descriptions is fully guaranteed and we offer a 100% refund on all sales (including cost of return charges). Should you feel your purchase is not as described please contact us via eBay Messaging within thirty days of receiving your order.
Our book gradings are based on standard definitions used by reputable book dealers throughout the world and can be viewed by clicking the following link - Book Grading Definitions
Order Despatch: Orders are despatched Monday - Saturday (excluding Bank Holidays). We aim to despatch all orders within 24 hours of payment being received - however when attending auctions this is not always possible and despatch may very occasionally take up to 48 hours.
"Best Offer": We're pleased to receive offers on all our listings. If you would like to make an offer we suggest you contact us first using the "Ask Seller A Question" link so we can agree a price. The "Best Offer" button can then be used to confirm the sale once a price has been agreed.
Reserved Titles: We appreciate it's not always possible to pay immediately for an item you've been searching for and we're happy to reserve any of our listings, without obligation, for up to fourteen days. Please contact us using the "Ask Seller A Question" link to discuss your requirements.
Photographs: Large format, high resolution photographs are available for all our listings and can be emailed to you on request.
Communication: We aim to respond to all queries received before 5:00pm GMT Monday to Friday the same day as they are received - however when attending auctions this is not always possible. Queries received after 5:00pm, on weekends or Bank Holidays will be replied to the following working day.
Payment: We prefer PayPal if possible but are pleased to accept payment by credit card (via our PayPal account), cheque and postal order. If paying by cheque or postal order please contact us via eBay Messaging before making payment to confirm our payee and address details. Please do not send us cash through the post.
Please allow 7 working days (i.e. excluding Saturdays, Sundays and Bank Holidays) for us to clear cheques - we will e-mail you to confirm safe receipt of your cheque and e-mail you again to confirm despatch of your order once your cheque has been cleared. If paying by eCheque please note that PayPal can take up to 10 working days to credit your payment to our account.
Packaging: All books are bubble-wrapped and despatched in heavy-duty cardboard mailers for maximum protection. Other collectables are despatched in cardboard backed envelopes.
Delivery Problems: We guarantee safe delivery to your specified address. Should your order fail to arrive or arrive damaged please contact us via eBay Messaging. In cases of non-delivery we will refund your payment in full (including delivery charges) if your order has not been delivered 14 days after posting (30 days for overseas shipments). In cases of damaged items we will refund your payment (including delivery and return charges) once the damaged item(s) has been returned to us together with its original packaging.
We’d also love to hear from you! Please feel free to ask for additional information on any of our titles or to let us know if there are any ways we can improve our service to you.
For early notification of our latest sales and special offers please click the link at the top of our listings to add us to your "Favourite Sellers" list.