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Returning Clothing

If you need to return an item for any reason we'll help make the process as hassle-free as possible.  We have provided the information below to assist you.

If you are returning anything other than clothing please scroll down the page to see our separate returns information.

I don't like the clothes/I have ordered the wrong size

You are welcome to return any item of clothing within seven days of receiving it.  All tags must still be attached and the clothing must be in the same condition as it was when received.  We'll refund you upon receiving the item back.  Please note that any postage costs will not be refunded.  Should a returned item of clothing be sent back damaged or without the tags it was sent with we reserve the right to withhold part or all of your refund based on the condition of the returned clothing.

The clothing is damaged, defective or not what I ordered

Please contact us within seven days of receipt and we'll work with you to provide a solution.  We will always offer a replacement where possible.

Testing returns

All returns are tested for faults and defects.  In the even that we discover nothing wrong with the clothing we reserve the right to withhold part of your refund (including your return postage) based on the condition of the returned clothing.

Returning any other item

If you need to return an item for any reason we'll help make the process as hassle-free as possible.  We have provided the information below to assist you.

If you are returning anything other than clothing please scroll down the page to see our separate returns information.

I would like to return an unwanted item

If you no longer want the item you purchased you are welcome to return it within seven days of receiving it. The item must be unopened, unused and in original packaging. We'll refund you upon receiving the item back. Please note that any postage costs will not be refunded. Should a returned item be opened or used we reserve the right to withold part or all of your refund based on the condition of the returned item and it's packaging.

My item is damaged, defective or not what I ordered

Please contact us within seven days of receipt and we'll work with you to provide a solution.  We will always offer a replacement where possible.

Returning large, heavy or expensive items

For large or heavy items we may arrange a courier to collect from you if you are unable to make your own arrangements. If you are returning because you no longer want the item we will deduct an amount of £9.00 from your refund to cover the cost of this collection.

Testing returns

All returns are tested for faults and defects. In the event that we discover nothing wrong with the item we reserve the right to withhold part of your refund (including your return postage) based on the condition of the returned item.