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Smoggy Cat Crafts

SMOGGY CAT CRAFTS

Welcome to my ebay shop, Smoggy Cat Crafts. I sell a wide range of luxury ribbons, other haberdashery & crafty items. I will be adding handcrafted items to my listings in the near future & am also in the process of setting up my website www.smoggycatcrafts.co.uk Calls welcome on Tel: 01566 770606

Hi everyone!

We are putting this 'holiday' message on the shop, as we will be on annual leave from Wed 18th March - Fri 3rd April 2015. 
All orders that have been paid for up until 2pm today (Tues 17th), will have already been posted out and to see what Royal Mail service was used, you can check your Purchase History, which states Service and Date Dispatched. 
 
Should you have any queries, we may have internet access, but it will be rather 'hit and miss', however we will try our best to answer queries as soon/if as possible.
Postal queries can be usually answered from your Purchase History and this info is always accurate. If it is a Delivery query, then unfortunately this is a Royal Mail issue and there is nothing we can do until our return sadly. Please always allow the RM guideline delivery dates, as next day/few days, are not guaranteed dates, just their guidelines.
We would appreciate that if you have delivery, item, service, etc.. queries, that you would be so kind as leave a message, but be mindful that we are away and will sort any issues on our return. Neutral/negative feedback is non constructive for something we cannot help with immediately and if you check our feedback, we are very helpful and understanding sellers.

We apologise for any inconvenience caused by this short closure, but please be reassured, 'normal service' will be resumed from the 4th April and watch out for many new lines of stock that will be listed from that date forward!


Jo & Andy xx
Smoggy Cat Crafts
Tel: 01566 770606 (you are more than welcome to leave pleasant messages and we will answer on our return)

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Hi, thank you for buying and I appreciate your custom! Here are the boring bits-please contact me as soon as the auction has ended to advise on payment method and requirements (if applicable). As soon has payment has been received and cleared the items will be sent via 1st Class Post (Recorded if requested). I will always endeavour to send the items asap, but unfortunately cannot be responsible for the Postal Service.
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