Please see shipping calculator below or in a cart to determine shipping costs.
Processing Times -
Your order will be shipped within 24-48 business hours of placing your order. All items in stock will be shipped with this time frame. If any items out of stock, we will notify you within 48 hours and give you an estimated timeframe of availability and you may opt to wait or cancel your order.
Transit Times
United States
First Class, 5-7 business days. Excludes weekends and U.S. holidays.
You will receive a confirmation number via email.
Priority Mail:
3-5 business days. Excludes weekends and U.S. holidays.
You will receive a confirmation number via email.
Express Mail:
Overnight. This includes weekends, and U.S. holidays.
You will receive a confirmation number via email.
International
International packages do not have tracking ability unless shipped via Global Express Mail. If you opt for First Class International shipping you will receive a Customs number which notifies you of shipping date, and is NOT a tracking number. If you require tracking, please opt for Express Mail Delivery in checkout.
First Class International Airmail:
Offers no tracking. Delivery time: Up to 15 business days without customs delays (We use this method unless other service is opted or paid for in checkout. This includes weekends, U.S. holidays, you will receive a customs number via email.)
International Priority Mail:
Offers limited tracking in some countries. Delivery time: 6-10 business days without customs delays (This exludes U.S. holidays and weekends. You will receive a customs number via email.)
Express Mail:
Delivery time: 3-5 days (Only option that offers door-to-door tracking ability. This includes U.S. holidays and weekends. You will receive a confirmation number via email.)
Unclaimed or Undeliverable Packages
Packages that are returned unclaimed at customs or undeliverable will be re-shipped at the customer's expense. For shipping questions, please email us at: service@prettyskin4less.com
A note regarding customs and duties.
Some packages can be delayed 2-3 weeks due to a slow customs office. Sadly there isn't anything we can do on our end to contact your local customs office. All international orders are subject to customs. At our customer convenience we mark our packages at $30.00 to avoid the duty tax. For specific duties, customs, and tariff information, please contact the customs agency in your country.
Canadian customers - Once packages clear customs, about 50% of packages are tracked on canadapost.com. If not there, it may be held with customs. To contact them to see if a package is being held, please contact them at:
Canada Border Services Agency (CBSA) Canada Customs General Customs Information number Tel: 800-461-9999 Web: http://www.cbsa.gc.ca/
Shipping to Italy
Shipping to Italy is slow and very unreliable if shipped First Class International and may take up to 60 days. We recommend only shipping via Express mail to track the entire way. In addition, if the product you are ordering is not allowed to be imported into Italy, your package would be confiscated by the Italian customs office. Please contact the Italian customs office BEFORE placing an order to verify that you may import any item you wish to purchase from us into your country. |