♥ We accept all major credit and debit cards via PayPal
♥ For UK customers we also accept uncrossed Postal Orders
♥ All items to be paid within 3 days of purchase. If you encounter a problem making payment please contact us for assistance.
♥ We dispatch all items within 48 hours (Monday - Friday)
♥ Recorded Delivery, Next Day Delivery and International Signed For upgrades are also available, please contact us for a revised invoice.
♥ Combined shipping available on multiple purchases, please contact us for a revised invoice before payment.
♥ For any parcels lost in transit, we will not refund until 15 days for UK deliveries, 20 days for Europe and 25 for the rest of the world. This is in accordance with current Royal Mail guidelines.
♥ All our items come with a 7 day money back guarantee!*
♥ Returned items MUST be in the same condition they were received in with tags, packaging and seals intact.
♥ Please use the eBay Returns process so we can deal with your return quickly.
♥ We do not refund any shipping costs unless there is an error with your order.
♥ We recommend you return via trackable means as you are responsible for the safe return of the items.
*Does not apply to opened cosmetics, underwear or jewellery which requires piercing unless faulty due to hygiene reasons.
♥ Feedback is not compulsory, but we believe it is an important part of eBay and it lets us know how we're doing.
♥ We will leave feedback once it has been left for us so we know you are happy with your purchase.
♥ Simply Next will always do their utmost to provide you with a five star service.
♥ Before leaving feedback, we ask you email us if there are any problems.
♥ eBay messaging
♥ We aim to answer all messages received within 24 hours.