Returns and Refunds
Cancellation rights: In line with Consumer Protection (Distance Selling)
Regulations 2000, if you change your mind about a purchase made using 'Buy it
Now' then you may return it 'as new' in its original packaging for a refund
provided you have notified us in writing within 7 days of receipt of your
intention to do so. We will only refund the base cost of postage advertised
for that product which will exclude any upgraded delivery services paid for
(e.g. if the basic dispatch method shown for that item is 2nd Class Royal Mail
but you opted for Special Delivery, only the charge for 2nd Class Royal Mail
will be refunded). The cost of returning an order which the customer has
cancelled is the responsibility of the customer.
Money-back guarantee: All of our new items bought using Buy it Now also
have a
14 day Money-back guarantee. If you change your mind about a purchase then you
may return it 'as new' in its original packaging for a refund provided you
have notified us in writing within 14 days of receipt of your intention to do
so. We will only refund the original item cost excluding all postage charges.
The cost of returning an item under this guarantee is the responsibility of
the customer.
To commence the return of an item purchased on eBay
from us please go to
this
link
We aim to process all returns within 72 hours of receipt Mon-Fri. Please
note, any returns of unwanted items must be returned in their original, as
new, condition complete with any packaging and instructions. Failure to do so
could incur a restock fee up to the full value of the item but normally 20%.
We accept no responsibility for returned items until they have been received
back by us. Any refunds will be made against the original payment method.
Please ensure that all returns include your eBay ID
otherwise there may be a delay to
processing your return.
All of our new items also come with a 12 month non transferable guarantee against defects.
(unless otherwise stated)
Should
your purchase prove to be faulty within 12 months we may provide a repair,
replacement or refund at our discretion. Please keep a written copy of the
sale to present when requesting an inspection if you believe the product has
developed a fault.
V8 Distributors are covered by a 12 month
warranty along with all internal parts, cap, rotor arm and gear.
The electronic module is covered
by our 90 day warranty.
By purchasing from us you are agreeing to these terms. These terms do not
affect your statutory rights.
Returns address: (no callers without prior arrangement)
Returns @ Powerspark Ignition Ltd
Unit 16 Sanders Road Ind Est
Bromsgrove
Worcs
B61 7DG
Return enquiries: 01527 889 453 or email us at
sales@simonbbc.com | 
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