Shona's Studio

Payment Timescales

I do not have a fixed time period for payment, but the sooner I receive payment, the sooner I will dispatch your item. I will send a courtesy email after a week or so to check that all is well, sometimes payments go missing. If I have not heard anything after 4 weeks, I will have to start the process to recover my fees from eBay, but will keep you informed at each stage.

Payment and Postage

Within the UK

Payment

I would be happy to accept payment via the following methods: Paypal and Postal Orders.

Postage Timescale

Please allow up to 5 working days for Postal orders to arrive. I will send items within 2 working days if payment is received by other methods.

Postage is Registered so I obtain a proof of posting for all parcels sent.

Outside of the UK

Payment

(Orders from outside UK are not normally taken, but on the rare occasion that orders are sent International Signed For is the postal method used.)

I would be happy to accept payment via the following methods: Paypal

Postage Timescale

I will send items within 2 days of receipt of payment.

Returns

If for any reason the item is not as described in the auction listing, I would be happy to offer a full refund upon return of the item in the original packaging. For hygiene reasons, returns will not be accepted on earrings.  The return postage costs would not be included in any refund made. If you feel that the item is not as it should be for any other reason, please just let me know and I will sort something out.