|
What Types
of payment methods to you accept?
A. USA and International orders we
except Paypal. We also accept direct Visa or Mastercard
payments from US Bidders who are shipping to their billing address.
If you are
have a problem sending your payment let us know by emailing support@shoeboxsavings.com.
FAQ Index
Can I use
any other Payment Methods than what is listed?
A. We are only set up to accept the payments types that are listed on
our Acceptable Payment methods page. We do not offer escrow,
western union payments or wire transfers.
FAQ Index
Can I send
CASH in the mail?
A. We prefer that you do not. However as with all payments sent in the
mail you are responsible for them until they are received and we advise
that you use insurance and tracking with your mailed payments.
FAQ Index
Can I use
any other shipping services than what is listed?
A. Due to e-bay's dispute process we are limited to the shipping
methods offered on the listing and provided by the cost of shipping
calculator.
FAQ Index
How long
will it take for my item to reach me?
A. After you pay for your item it should arrive in 3-8 business days in
the USA depending on the service requested and please see the
information provided on each listing for the estimated international
delivery times. Business days are Monday-Friday. We will send
you an email when your payment has been received and when we ship your
item out.
FAQ Index
Does the
International shipping rate include customs or any other import fees?
A. NO, the international shipping fees we have cited do NOT include
customs or any additional fees charged by the carriers.
FAQ Index
How do you
package your items?
A. All items are sent in their original boxes inside a gray plastic
mailing bag.
FAQ Index
Will you
bubble wrap or box my item?
A. Yes we can box your item(s) for an additional charge. If you would
like to purchase the double-box service, please contact us at
support@shoeboxsavings.com
to request this prior to completing checkout.
FAQ Index
Why do you
need my phone #?
A. Don't worry we request your phone # incase we may need to call you
about a problem with your payment or item. Also most of our shipping
carriers want to know your phone # just incase the driver has a
problem finding your address or the item gets lost.
FAQ Index
How do I
know that these shoes are real Nikes and not fakes?
A. We pride ourselves in providing you with authentic Nike footwear.
You can tell the items are real in several ways. 1. The Nike swoosh is
patented by Nike. 2. we include the style # used by Nike in all our
listings and 3. Our feedback proves the rest please click here to view
our feedback page.
FAQ Index
These are
my favorite pair of shoes do you have another pair in a larger size?
A. All the shoes we have can be found by going to our two websites,
where you can search for the item you are looking for. For current auctions
go to www.ebaystores.com/shoeboxsavings
for our webstore go to www.shoeboxsavings.com.
If you
don't find what you are looking for now please check back often as we
are constantly getting new items in. I am sorry but at this time we are
unable to take special orders, or "email me" when you get this item in
requests.
FAQ Index
Auctions Only FAQ
I just
paid for my item will you please leave me feedback after you ship my
item?
A. We will be happy to leave you appropriate feedback once we receive
feedback from you. However since we do process a large # of payments we
have set up all of our positive feedback with an automated system that
leaves it for you once positive feedback has been received from you.
FAQ Index
What
happens if I don't pay for my auction right away?
A. It is Ebay's Policy to have the seller submit at UPI Dispute (Unpaid
Item Dispute) 4 days after the auction has ended if the bidder has
not paid for the item. From there the bidder has 3 days to get the
payment into the seller before a seller can request there Final Value
Fee Credited. At that time ebay will discipline the buyer by giving
them a Non-Paying Bidder Strike. If any user receives 3 Non-Paying
Bidder strikes then they can get suspended. If you can not pay, placed
a bid in error, or no longer want to purchase the item but don't want
to receive a Non-Paying Bidder Strike Shoebox Savings Inc will offer to
settle the UPI dispute amiably when the buyer pays a 15% restocking
fee.
FAQ Index
What is an
UPI Dispute?
A. The Unpaid Items dispute Form is intended to be a workout period to
help buyers and sellers resolve their trading problems. After a UPI
dispute is filed, ebay will send an email to both the seller and the
high bidder, advising the high bidder that ebay has been notified that
the bidder has an Unpaid Item and encouraging the high bidder to
complete the transaction.
FAQ Index
|
) 
