Postage and Packaging
All items with a cleared payment by midday are posted the same day. Except for Sunday and bank holidays.
Our delivery costs are competitively low.
We offer a number of royal mail options.
First Class, First Class Recorded and Special Delivery Next Day Guaranteed (not including Sat ).
We believe in giving our customers the choice of what postage option they would like to pay for but we strongly recommend RECORDED DELIVERY. At a cost of only £0.70 standard per package it is worth the reassurance of being able to track your package at any time.
LOST ITEMS: We obtain proof of postage for every delivery. Part of our customer service is to ensure your item reaches you in a safe and secure method. If your item is not delivered within 3 days of receiving our dispatch email please let us know. You will first be asked to check your local post office where 99% of missing items are held for 3 weeks before being returned to us. If your item is not found within 15 days of us dispatching we will then make a claim with royal mail on your behalf.
We guarantee every customer will receive their item or a full refund.
All our products are brand new and are packaged with care in secure tamper proof packaging.
We also offer POSTAGE DISCOUNT of £1.00 for each additional product purchased.
If you want guaranteed next day delivery we offer a special delivery by Royal Mail Mon - Fri, please email if required.
Collection is also available from our Rochdale warehouse. Our warehouse is conveniently located opposite royal mail’s sorting office in Rochdale. Please email or call if you would like to collect your item we have customer parking and reception.
INTERNATIONAL SHIPPING: We offer two services to our international buyers, Airmail and International signed for. We recommend international signed for as for an extra £3.50 your item is given priority, is insured , has a tracking number and requires a signature upon delivery.