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How do I pay for my shelving and storage products?
All major credit/debit cards are accepted. We now also accept PayPal.
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Where and when do you deliver?
If we receive your order by 4PM, and the delivery address is UK mainland, we are can ensure delivery the next working day. We can also deliver to non-mainland addresses (for an additional charge) this includes the Scottish Isles, Northern Ireland and the Channel Isles (delivery will take a little longer but no more than 5 working days.)
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Am I able to collect my goods from you?
Shelfsave now offers a collection service for your convienence. Please note that customers who wish to collect goods must contact our customer service team before 4pm for collection the next working day between the hours of 8.30 - 5.00pm (Monday to Friday).
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When can i expect my delivery?
Deliveries take place between 8am and 6pm on working days. We ask that you arrange for someone to be available to accept the delivery. However, if this is not possible, you can contact the carrier using the details on the card that will be left.
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How can I contact you if I have a question?
Our customer service team are on hand Monday-Friday 8.30am-6pm - 0845 0760180. Alternatively email us and we promise to reply the same day customerservices@shelfsave.com. .
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Can I return a product if it is faulty?
Yes, please give our customer services team a call to arrange a replacement.
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