We guarantee all of our products for at least 12 months from date of delivery.

In addition, our products carry a 30 day 'No Quibble' money back guarantee, should you be disatisfied with your purchase for any reason (refer to our Delivery & Returns page for returns information).

We guarantee, in the unlikely event that you experience a problem with the product(s) you have purchased, we will do all we can to resolve the matter to your satisfaction quickly and politely. 

If you can't find the answer to any questions you may have regarding our products or service from within our shop then please contact our Local Rate Customer Service Helpline on: 0845 459 8859 or email us at: securicare@ntlworld.com