Returns Policy. We will have full details of delivery shortly.
Returns Policy. At Save and Drive, we offer you a guarantee that if you’re in any way dissatisfied with the goods you have ordered, we will exchange them or give you a full refund as long as they are returned with the original packaging intact within 14 days. Unfortunately we cannot, however, offer this guarantee on goods that have been used, unless the product is found to be faulty. This does not affect your statutory rights. As soon as we receive the goods we’ll action your request. Where a refund has been requested, we will credit your card no later than 2 working days following receipt of the returned goods and any replacement goods held in stock will be dispatched within 1 working day.
Please note if an item is returned we will need to charge you the Ebay listing fee.
Please return your goods to: Save and Drive 17 Blind Lane, Silksworth, Sunderland, Tyne and Wear, SR3 1AT. United kingdom. Tel (0191) 5210387 Fax (0191) 5236227 E-mail: returns@saveanddrive.co.uk
Part Delivery, Faulty Or Damaged Goods. In the event of a part delivery or goods being received damaged in transit, Save and Drive must be notified within 14 days after receipt of goods, this may be done via e-mail, fax, or telephone. Where the goods are found to be faulty or damaged a replacement or full refund will be offered. In all cases we will not make a refund until we have received the goods and made our own assessment of it. This will happen within 24 hours of receipt and we will then e-mail you to confirm you qualify. You will then be able to opt for a full refund or exchange. This does not affects your statutory rights as a consumer |