Payment via Paypal. Orders sent via Royal Mail within three working days of payment. Postage and packing costs are combined for multiple purchases, we will refund excess postage paid where applicable. All items for sale are genuine samples or end of line products from our UK design studio. Some items may differ to the products available on our website, where possible we have shown images and explain the differences. All fabrics are on rolls and end of line from our own production, we estimate the amount of fabric on a roll prior to listing, if an item is sold out but still showing as in stock, we will refund or offer alternatives if available. Returns must be sent within 14 days of receipt and in their original condition to: Made by Niki, Calveley Farmhouse, Long Lane, Calveley, Tarporley, Cheshire CW6 9LH. We are not responsible for return postage costs.