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Shipping

Orders placed before 2pm are processed for despatch on the same day if in stock (you will be notified of stock shortages). If we receive an order after this time, it is normally despatched with the following day's orders. No orders are dispatched on weekends or bank holidays.

Whilst the majority of listing offer free delivery, this is not always the case. Please check each listing carefully before purchasing.

How are orders despatched?

The method by which your order will be despatched will be defined by the total order value and the size and weight of the items ordered.

The following table summarises our delivery methods:

Order Value Shipping Method Delivery Time
Under the value of £40 Royal Mail Second Class Postage Approx 4-6 working days
Between £40 & £99 Royal Mail First Class Recorded Delivery Approx 1-2 working days
Over £100 or large/heavy items DPD/Interlink Next working day between 9am-5pm

 

Royal Mail 1st Class Delivery

1-2 working days please note this is not a guaranteed next day service, on rare occasions delivery can take up to 15 working days.

Royal Mail 2nd Class Delivery

4-6 working days please note this is not a guaranteed service, on rare occasions delivery can take up to 15 working days.

 

Royal Mail Items are not classed as lost until 15 working days after their due date.

 

Courier DPD/Interlink

Deliveries are sent on a next day service within mainland UK (Scottish Highlands 2 days), this is not a guaranteed service and may take longer.

 

With DPD/Interlink and Royal Mail Recorded deliveries, if no one is available to sign for the goods a card will be left with details for collection from a local depot. Customers must collect the item from the depot within 3-4 days or it will be returned to Salveo Ltd upon which a charge is incurred for re-sending the item. If at this stage the customer cancels the order, the charge for the item being collected and returned will be debited from the total amount originally paid for the goods. Please ensure that when you place an order someone is available to sign for the goods to avoid such problems.

Specific delivery days can be arranged by calling customer services on 0344 880 3882. This must be done before 2pm on the day the order is due to be despatched.

Please note some items on our eBay webstore are despatched direct from the manufacturer and whilst the delivery method may vary the service you receive should be the same.

Overseas Orders

Only Delivery to UK Mainland Customers is Free of charge (Excluding Scottish Highlands).

For orders to be delivered overseas (including the Irish Republic) please contact customer services on +44 (0)344 880 3882 or email info@salveo.co.uk and one of our customer services agents will call you back for a quote on shipping charges.

All prices are quoted in Pound Sterling and include VAT. Payment can be made by Paypal or credit/debit card. We accept Visa, Mastercard, Delta, Solo, Switch, Visa Electron.

Note: The following postcodes are not next day delivery and may incur an additional charge, please contact our customer services to confirm pricing before ordering.

Northern Ireland

All BT postcodes

Scottish Highlands:

AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH18-26, PH30, PH31-41, PH49-50

Scottish Islands:

HS1-9, IV40-51, IV55-56, KA15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Isle of Wight:

PO30-41

All Other Britsh Islands: