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Salon Angels

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Returns
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Returns Policy

Items must be returned within: 14 Days of receipt if not required

Faulty Items:
All our items are brand new and boxed with full warranty, if a fault/problem occurs
within the warranty period, please contact us via email at denise@shehair.com and return to

SheHair
233 Walkley Road
Sheffield
S6 2XN
with your warranty and proof of purchase ie paypal payment slip.

Unwanted Items:
We do not operate a 'Home Approval Service' due to the great savings we offer,
which means unwanted items may be returned to us only if the following occurs:
We have been notified via email within 14 days
The Product has NOT been used - due to hygiene reasons
All parts are still sealed in bag - no exceptions
The Packaging has NOT been damaged due to being ripped open etc...
The item arrives back here in re-saleable condition (unmarked)
Postage fees will not be refunded unless faulty
Shampoos, iron oils and other hair products are non returnable no exceptions
Please send all returns by registered mail, as we cannot be responsable for items
that go missing in the post

YOU MUST enclose your full name , address, ebay ID and the ebay item number with all returns
without these we cannot deal with the refund or exchange as we sell thousands of items a month
Please Send all returns to
SheHair Uk Ltd
233 Walkley Rd
Sheffield
S6 2XN
Tel 0114 2310810