| Dear Customer
In order to ensure prompt and correct shipping,
can you please let me know your phone number? it is
for shipping purpose only, i will fill it in the
shipping note, express shipping company will contact
with you by it when they deliver your item, i will
delete the number once item delivered.
thanks very much for your business!
Thanks for your cooperation!
best regards |
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| Our Guarantee |
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We'll do our best to make sure you're completely satisfied with the painting. |
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Quality in everything we do !! |
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When shopping with us, you are protected by a double-tier guarantee:
Firstly, we send photos of all completed paintings to you to review and comment upon. Any changes requested are made so at no extra
cost excluding special request of color, background change or using different painting material.
Secondly, if in the unlikely event the painting was approved based on the photos but found to be unsatisfactory upon receipt, the painting
can be returned. We say “unlikely” as the photos rarely do the paintings justice, and customers are nearly always much more pleased with
the painting than they expected to be from viewing the photos.
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All of us here at Supra_Art share the same goal of making sure our customers get that they want and deserve.
That's why we go to such great lengths to ensure your experience is an enjoyable one. Here are a few examples:
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- Every FINISHED painting will be photographed and reviewed by you, the customer, before we declare it ready to send. We're creating the painting for you, after all!
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- We use the best shippers in the business (UPS/DHL/EMS), and chose our packaging with great care.
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- Our artists are all highly talented and experienced. Nevertheless, we still make sure the RIGHT artist for your particular project does the painting
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- We fiercely protect our customers' rights and data. We won't sell or pass on any customer details to a third party.
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