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 We are a small family run business trading within the West Midlands area. We are an Official Yale Stockist dealing in Security Products for the last 30 Years. We are very proud of our eBay Feedback rating and work hard to maintain customer satisfaction at all times.

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We take great care packaging every item to ensure safe shipment to you. Smaller items (up to 2kg) will be shipped via Royal Mail, with heavier items being delivered using Parcelforce 24/48 service which will be tracked and traced upon your request. Once your order has been processed and your payment cleared, your item will be dispatched as soon as possible. Same day dispatch where possible on orders that are received and cleared by 11am on a working day, any orders after that will be dispatched next working day.
We must be advised of any damaged or faulty goods upon receipt of the item (3 days latest).
If the item is judged to be faulty it will be replaced if stock is available (or refunded if no stock)
Please make sure the item you buy is suitable for your requirements as outward postage will be deducted from your refund. Return postage cost will be paid by the customer.
Please contact us through eBay for return address details.
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