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About the Seller 

Deliveries & Shipping Information

We pride ourselves on offering all our customers a Superfast Delivery Service. Over 10000 customers have complimented us with the speed in which they received their purchase.

We offer a wide range of delivery services, each dependent on the item you buy. Please refer to the individual listing which will highlight what service you will receive.

All items posted are fully insured and securely packed. if you require a Gift Wrap service, we can happily arrange this for you at a small extra cost.


UK Customers

Royal Mail 1st Class UK

Your item is posted 24 to 48 hours after payment has been received or has cleared. Please allow 1-3 working days to arrive.

Royal Mail Special Delivery

Your item is posted the day after payment has been received and will arrive the following day by 1pm guaranteed. A signature is required on delivery and a tracking number is available on request.

Courier Service

Your item is posted the day after payment has been received and will arrive the following working day by 5pm guaranteed. A signature is required on delivery and a tracking number is available on request.

Collect From Our Shop

To save on postage you can now collect your eBay purchase from our shop. Our shop address is,

Sky High Kites, Unit 24, Duck Farm Court, Aylesbury, Bucks, HP20 2SQ

Our opening hours are, Monday To Friday 10:00am to 6:00pm and Saturday 11:00am to 5:00pm. 

International Customers

We value our International Customers highly and ship to over 30 different countries Worldwide. We promise to ship your item within 2 business days from receiving your order.

Royal Mail Airmail

Your item is posted within 2 business days, fully insured and will take 5-15 business days to arrive.

Parcelforce International Scheduled.

This service is used for large and higher valued items and will take aprox 4-7 business days to arrive.


Lost, Delayed or Missing Parcels.

From time to time, parcels can be either misplaced, delayed or lost. While we have no control over delivery or transit time, we take full responsibility for any parcels which are lost or stolen.

If you have not received your item after 15 working days (UK) or 25 working days (International) please contact us and we will begin a trace. We will offer you a full refund or will arrange for a replacement item to be sent to you.

Please note, in the event of a missing parcel, Royal Mail may contact you to assist with their enquires.

 

 

 


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