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FREQUENTLY ASKED QUESTIONS |
Q: Where to know the shipping status of my package with your tracking no.?
A: If the package is sending to U.S. , you can visit
www.usps.com
to track the status with your tracking number.
For other countries,please visit your local postal service website or contact the postoffice for help. That would be easy if you could understand chinese a little,if so, here you go
http://intmail.183.com.cn/item/trace/itemTraceAction.do?action=Enter
Notice: what deliver guys always do if no one home,is that they will leave you a note to ask you to pick up it yourself.
If you don't get your tracking No. for days,please do contact us ASAP.
Q: What is your return policy?
A: We accept return for refund for any reason.
Q: Do you combine shipping?
A: Hi,yes, Items can be combined into one invoice but the total shipping fee will be the sum of each item's shipping & handling charge.
Q: When can I expect my order to arrive?
A: Generally, delivery time is 9-18 business days to USA, United Kingdom and 9-22 business days to most other countries. Some packages might be delayed by postal service or customs. by Ailmail whereever you are. For status, you should know the tracking No. first.
Q: Do you ship internationally?
A: certainly, we ship our product to anywhere.
Q: Can i ask for Worldwide Express Mail?
A: yes, you can but please inform us before payment, thus we can keep record of this.and Express need your contact phone Number.
Q: How many items i can combine in one order?
A: currenly we do not have limitation of number of item to combine in same order.
Q: What payment option i could choose?
A: for German buyer, we accept bank deposit and paypal for buyer in other area, we only accept paypal.
Q: if i want to combine shipping, do i need to send payment first?
A: no, you can wait until all the auction you interested are ended and send a single payment.(as ebay's program can not put the different currency together,Normally we send different invoices,but it is combined shipping fee.)
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RING SIZE CONVERSIONS |
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SHIPPING INFORMATION
We ship worldwide.
Items can be combined into one invoice but the total shipping fee will be the sum of each item's shipping & handling charge.
We will ship within 24-48hours upon receiving your payment.
Generally, delivery time is 9-18 business days to USA, United Kingdom and 9-22 business days to most other countries. Some packages might be delayed by postal service or customs.
Express shipping takes 3-7 business days, you can check the shipping charge of this item.
Since we ship directly from the manufacturer, you will receive a separate shipping notification email for each item that you purchase. |
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PAYMENT METHODS
All buyer must complete the payment in 7 days unless contact us with any specific reasons.You are welcome to send payment using:
1) We prefer paypal. If you have a different shipping address or special instructions about shipping, please include in paypal transaction note, better to check record than email.
Paypal - www.paypal.com - Highly preferred, paypal will convert different currency for you.
2) If you want to use the other payment method, please contact us. |
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60-DAY RETURNS
We unconditionally guarantee all unused or defective merchandise for 60 days from the receipt of shipment. If you are not completely satisfied with your Sinobay24 purchase you may return any unused or defective merchandise Free, for a prompt refund or exchange.
If you have purchased an Sinobay24 branded item, we unconditionally guarantee your complete satisfaction for as long as you own the bag. If you are not completely satisfied with your Sinobay24 product at any time, we will happily make it right. Exchange, Return, Whatever it takes. You have our promise. |
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International Buyers Note:
1) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
2) Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
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