We accept payment from UK Paypal accounts only.
Please note we do not store any customers financial details.
VATAll prices that appear on ebay include VAT.
Standard processing time is 5 working days from receipt of payment, however this may change due to demand.
IMPORTANT: Please ensure you check the condition of your consignment when it arrives. If there is any evidence of damage to the packaging please ensure you sign for the item as "damaged" as this will enable you and us to claim for any item which has been damaged in transit by the courier.
Seven Day Money Back Guarantee
As a consumer (i.e. where you are not purchasing either wholly or in part for your business and you are not a business) you have the right, in addition to your other rights, to cancel the contract (other than for audio or software products which have been unsealed by you) and receive a refund from us. You must inform us in writing if you wish to cancel within seven working days, starting on the day after the goods are delivered to you. Items must be unused and unopened (if applicable). Please send any issues of this nature to firstname.lastname@example.org.
If you choose to cancel then you must return the goods to us at your cost and risk. We advise you to ensure the goods are adequately insured during the return journey. Your shipping cost will not be refunded.
All of our items are sold with a 90 day return to base warranty. Unless otherwise stated on the listing for 'new' items.
If your purchase does develop a fault please email email@example.com, once the issue is reported she will issue returns instructions.
This process should be completed with in 5 working days.
Please note we are unable to exchange unwanted or damaged items, we can only offer a refund. If a replacement is required you will need to place a new order.
All of our refurbished laptops undergo a limited charging / hold charge battery test. In this test we aim to give the buyer between 1 - 1.5 hours of work time using the battery supplied.
It is recommended that, due to the age of some of these batteries, a new battery is purchsed as soon as possible to improve the laptops operational time.
Battery life is not covered in any warranty, unless the battery provides no work time at all.
Battery life can be increased by the correct laptop drivers being loaded and power savings been applied.