 |
| Q:What is your return policy? |
|
| A:We are proud to offer a 10 Day Return Policy only if the product received is not as described in the auction. If an item needs to be returned, please email or call us. All returns have to be approved for proper payment crediting. |
| Q:Do you combine shipping? |
|
| A:Yes, we do if the combined items can be shipped in the same box. However, if they cannot be shipped in the same box there may not be any discount. We will do what ever is possible in combing your order to save you shipping and handling cost. |
| Q:When can I expect my order to arrive? |
|
| A:We ship all of our items within 10 days after payment is recived via either UPS or Truck Fright. Delivery can take 1-6 days after being shipped depending on your location from Indiana. Shipping costs are calculated at the bottom of all our listings. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Shipping is based on the weight and size of your package to get to your destination. The handling charge is calculated on our cost of the shipping box and shipping material. Shipping and handling cost are calculated on the most economical and safest way to get the product to your destination. It is not our goal to profit in any way from shipping. |
| Q:Do you ship internationally? |
|
| A:Sorry, No |
| Q:Do you allow local pick ups? |
|
| A:We are happy to offer pick ups, |
| Q:Will you ship to PO Boxes and/or APO's? |
|
| A:Sorry, NO |
| Q:What is the total amount I owe you for the item(s) I purchased? |
|
| A:At the end of the auction you will receive an email from eBay with the total amount due. |
| Q:If I have a refund do, how will it be paid? |
|
| A:Paypal payments will be refunded back to the same account that it was sent from. Money orders, checks or cash payments will be refunded via a company check. Refunds will be issued within 3 to 5 days after receiving the returned merchandise. |
| Q:Do you paid return shipping? |
|
| A:Sorry No |
| Q:How do I know when the product has been ship? |
|
| A:We will notify you, through ebay e-mail the day it is shipped. |
| Q:How do we contack you ? |
|
| A:Ebay e-mails sent to us are regularly answered within 24 hours. For faster service, please call us M-F (260)443-3883. If we are not able to answer, please leave a message and we will return your call, if necessary. |
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