SA Solutions

At SA Solutions we are committed to providing our customers with the highest quality products. All goods are warranted to be generally free from defects in workmanship and materials and fit for the purposes for which such goods would normally be used. However, on rare occasions products may be found to be faulty or defective and in keeping with our commitment to providing customers with excellent service, we offer the returns facility set out below. All returns are the responsibility of the customer. SA Solutions will only cover the cost of faulty or damaged returned goods. If an item is faulty, on delivery, do not sign for them (if appropriate), or simply contact us and we will arrange an appropriate remedy. This facility is open during normal office hours Monday to Friday only. Any customer seeking a refund for postage and packing or not wishing to pay for the return of faulty or damaged goods will need to contact us. Carriage costs will be displayed at the checkout prior to paying for the goods.

We are not responsible for damage to items, from wear & tear and cannot refund or exchange goods in these circumstances - As we cannot recover the cost from our suppliers.

If you require an exchange, please email us in advance and we will let you know where to send your unwanted pair. We ask that all customers who want to exchange for another size, pay for postage at the listing rate.

If you wish to cancel, or return your item, simply because you have "Changed Your Mind", we will take a £10 admin fee off of your refund to cover such things as ebay costs ect.