I want to buy spares for
my Bullet, How do I pay?How come the spares sold
by are so cheap- Are they Genuine or Duplicate parts?Do you ship
do you ship the spares?Which mode of Shipping
do you prefer?Do you combine shipping
of multiple itemslike If I have won 2 products on auction and 5
items from your Store?I have seen the same
product listed by you and other seller but with the lower shipping
cost to my country?I had ordered a spare
and it has been 15 days, I had paid for Standard Shipping ( Cheaper
looking for a spare for my Royal Enfield Motorcycle but I cannot see
it in your Store?I am struck up and want
a spare desperately, it is listed/ not listed in your
to buy a spare listed at your Store for some other Motorcyle than
Royal Enfield?I have seen a Fuel Tank
, Seat/ Saddle bags at your Store, but I need it another
have to custom duties for the spares I have purchased from your
is your Return Policy?Do you charge
re-stocking fees?I want to buy in bulk
do you sell off-eBay?I want a complete
restored Royal Enfield, Can you restore one for me?I cannot find a spare
for my 1959 Royal Enfield. Can you help me?
Question 1 : I want to buy spares for my Bullet, How do
Answer : We accept all the payments through a secured
payment gateway - Paypal. Mostly all the credit cards are accepted
at Paypal, so you need to have a Paypal account. It would be opened
in a seconds and it is the most trusted and secured payment gateway.
We do accept other modes of Payment as wire transfers on special
Question 2 : How come the spares
sold by are so cheap- Are they Genuine or Duplicate parts?
: We are restoration experts and wholesalers of Royal Enfield spares
and accessories. Nobody can understand the spares better than us. We
only sell genuine and OE spares by reputed manufacturers like SWISS,
MINDA, SAMRAT, LUCAS to name few.
Question 3 :
Do you ship Worldwide?
Answer : Yes we ship worldwide. We are
doing this for our regular customers since years and they get the
delivery right at their doorstep.We have a tie up with reputed
logistics partners like DHL, UPS, FedEx, TNT, ARAMEX and
Question 4 : How do you ship the
Answer : We ship all the spares by Air. We have two modes
of Shipping. Cheap postage is available through Indian Postal
Service- Untraceable service in which you would get the delivery in
10-15 days. Other mode of shipping is Express Delivery by DHL, TNT,
UPS, FedEx - Traceable delivery in 4-5 working days.
Question 5 : Which mode of Shipping do you
Answer : We prefer Express Delivery because of many
reasons. 1 Express Delivery costs includes Insurance 2. You pay just
few pounds more and get the delivery in 4-5 working days. 3.You get
the tracking number by which you can track your parcel. 4.It is our
experience that a customer pays almost the same amount of Shipping
because he/she also does multiple purchases. So Shop freely and don
not worry about shipping. Wait for updated Invoice. We make money on
spares not on Shipping.
Question 6 : Do you
combine shipping of multiple items like If I have won 2 products on
auction and 5 items from your Store.
Answer : Yes we do combine
shipping and do not want our customers to pay more. As we told you
we do not make money on shipping.
Question 7 :
I have seen the same product listed by you and other seller but with
the lower shipping cost to my country?
Answer : Please ask for
country specific rates and see for yourself who is cheaper. Just
mail us and compare before buying.
: I had ordered a spare and it has been 15 days, I had paid for
Standard Shipping ( Cheaper postage)?
Answer : It is an isolated
case but we cannot in any way control the Indian Postal Service or
how long it takes them to get to you.We do our part by shipping
almost immediately upon cleared payment. But our customers get the
low value spares maximum in 15 days. We can send you the proof of
dispatch on request. Most probably you would get the parcel in day
Question 9 : I am looking for a spare
for my Royal Enfield Motorcycle but I cannot see it in your
Answer : Try to search the spare you are looking for in
Search Box with titles and description selected. If you still cannot
find the one you are looking for. Request for the spare and we would
list the spare in 24 hours provided you ask for Royal Enfield
Spares. Please do not ask us for spares of any other Bike.
Question 10 : I am struck up and want a spare
desperately, it is listed/ not listed in your Store?
Incase of emergency we are always there standing by you. Just by the
Spare if it is listed at the Store and checkout with Other Courier/
Expedited Shipping and drop us a mail with the Suject Emergency and
we would make sure you Get the spare by quickest mode without any
Question 11 : I want to buy a
spare listed at your Store for some other Motorcyle than Royal
Answer : We know that many spares can be used in other
British Bikes, but you have to check with yourself or some expert
before doing it. We cannot guarantee you that it would work. We do
not have any responsibility for fittings and problems caused there
of. We guarantee all our spares for Royal Enfield Bikes
Question 12 : I have seen a Fuel Tank ,
Seat/ Saddle bags at your Store, but I need it another
Answer : We would love to customize the Fuel Tanks, Seats
and Saddle bags as per your order.
13 : Do I have to custom duties for the spares I have purchased from
Answer : We cannot guarantee you that you would not
be charged any custom duties in your country, however it is our
experience that small value personal shipments rarely attract
customs duties. Customs charges/duties if any applicable have to be
paid by the customers.
Question 14 : What is
your Return Policy?
Answer : We abide the Distance Selling
Regulations 2000 and have 100% Money Back Guarantee if you are not
satisfied by your purchase within 14 days
Question 15 : Do you charge re-stocking fees?
: Not at all, We just deduct the packaging charges, eBay / PayPal
fees and refund your money if you are not happy with your
Question 16 : I want to buy in bulk
do you sell off-eBay?
Answer : Sorry. You can tell us the
quantities and the Item Number you want to buy, We would post it on
eBay. We do not sell off-eBay. Please do not mail us regarding
Question 17 : I want a complete
restored Royal Enfield, Can you restore one for me?
Answer : We
are new here on eBay. We would be posting some of our customized and
restored Royal Enfield Motorcycle on eBay after some time.
Question 18 : I cannot find a spare for my 1959 Royal
Enfield. Can you help me?
Answer : We are here for that. Mail us
your problem and the spare you are looking for. We would suggest you
which part can be used in place of the Original one or list the
after market spare for you. We have been restoring Royal Enfield
since long time and the oldest one which we restored was 1964
Incase we have missed something, which is still on
your mind mail