All orders placed before 1pm (UK time) Monday to Friday will be dispatched on the same day. In some cases we are still able to dispatch orders placed after 1pm and before closing time, although we cannot always guarantee this. Orders placed after 1pm will be dispatched the next working day. This does not apply to UK bank holidays.
Delivery within the UK:
Larger or heavier items that are dispatched through our couriers are estimated to arrive within 48 hours and 3 days. Smaller items that are dispatched through Royal Mail are estimated to arrive within 2-7 working days. A tracking number can be provided for items dispatched with our couriers.
Delivery to Europe:
All smaller items now include a postage price for most countries within Europe. These items are dispatched through Royal Mail International Tracked & Signed. Royal Mail estimates that your parcel should arrive within 3-5 working days from dispatch. Please allow up to 7 working days in some cases. A tracking number can be provided so you can trace your parcel yourself. For larger and heavier items please contact us for a delivery price.
Delivery to the Rest of the World:
Please contact us for a delivery price and time estimate.
Missing Parcels: If a parcel has not arrived within 7 working days, please trace your parcel using the tracking number and/or contact the courier. If we have not sent you your tracking number please contact us. If this does not resolve the problem then please contact us and we will be happy to help.
If you have any queries, please do not hesitate to contact us.
You can send us an email through the eBay messaging service. We aim to respond to all messages within one working day.
- Telephone: 01768 885785
- Fax: 01768 885786
Monday- Friday 9am- 5pm