Rotating ElectriX

Payment Policy

• We  accept payment via PayPal, Online bank transfers and Cheques.

• Our PayPal address is ebay@rotating-electrics.com

• Units paid for by cheque must wait until cheque has cleared before dispatch.

• We will use your PayPal Shipping Address as the delivery address. If you would like to change the address, please send us an email before sending payment and leave a note at PayPal payment.

• Please do not bid if you disagree with our Payment Policy.

Shipping Policy

• The postage fee listed is for UK Mainland ONLY.
• This does not include N.Ireland, Scottish Highlands, Scottish Islands, Western Isles, Isle of Man, Isle of Wight and Channel Islands.
• If you are outside this region then please ask for postage cost.
• Units purchased out of the Mainland UK region without paying the extra postage cost will remain with Rotating Electrics until the cost is paid.
• All our stocks are maintained at good level so all Units would be dispatched within 24 hours unless it is a specialised Unit and said otherwise.
• For standard shipping we use UPS Standard, next day delivery is able at an extra cost and is UPS Express.
• Standard postage usually takes 2 to 3 business days. 95% of parcels will be delivered within the reference time. *(excludes Saturdays, Sundays and UK public holidays or postal work strikes - these do not count as business days)
• Overseas mail may take longer.
• E-CHECK payments may delay the processing time because we will only send out the goods until it’s cleared by PayPal (approximately it would take 3 business days).
• All items are shipped from a warehouse located overseas.
• Shipping fee is charged per Unit unless 3 or more Units are purchased.
• Shipping and packaging fee includes postage, package material, warehouse cost and other distribution cost.
• We do not offer local pick-up services, all purchases are via post.
• Please do not bid if you disagree with our Shipping Policy.

Returns & Refunds Policy

• To return a Unit, contact us providing details (Username, Full Name, Unit, Problem, and a Return Address if you require another Unit) and we will then provide you with a Returns Reference number and a Returns Address.
• Units sent back without authorisation will not be processed.
• If the Unit arrives damaged then return the Unit to us and we will send out another one once we receive the damaged one. This has to be reported within 7 days of arrival.
• At no point will we refund any postage costs.
• All Units are check and tested before being dispatched, however if the Unit appears to be faulty then contact us.
• If you do require a Refund then contact us providing details (Username, Full Name, Unit, Amount and PayPal Email Address) and we will then provide you with a Refunds Reference number.
• Wrong Unit/s purchased will result in a 20% handling charge if a refund is requested.
• Shipping and Handling fees will not be refunded.
• Buyer will be responsible for charges where applicable when returning Unit/s to us for exchange.
• Please do not bid if you disagree with our Returns & Refunds Policy.

Warranty Policy

• Our Internet Warranty policy can be seen via our shop. Read before bidding.
• http://stores.ebay.co.uk/Rotating-Electrics/Internet-Warranty
• Please do not bid if you disagree with our Warranty Policy.

• Unpaid bidders: Please complete eBay checkout form after buying or winning an item. All items are to be paid for within 7 days. All non-payers will a non-paying-bidder alert will be filed plus reported to eBay and a strike will be placed under eBay's Unpaid Item Process.
• If you receive an incorrect item (item which YOU have not ordered), please notify us within 7 days after the day received. We will send a replacement in guarantee good condition to you. We will ask you to return the item at our cost.
• Please do not bid if you disagree with any of these: Payment Policy; Shipping Policy; Returns & Refunds Policy; Warranty Policy; or our Terms and Conditions.