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  • We need your telephone numbers

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We need your phone numbers and a valid address!

Obtaining phone numbers from customers is a big headache for ebay shops like ourselves. Some customers are ordering goods for delivery without leaving contact phone numbers. Couriers will not deliver without contact phone numbers. Ebay shops are left having to contact their customers via email which often delays the delivery of their goods. Sometimes we only hear from customers when they have waited in all day for a delivery that hasn't even been dispatched because they haven't left us their contact phone numbers.

We need your house number!

Without a house number you risk your goods being delivered elsewhere or severely delayed. House names give no indication of the whereabouts of a particular house whereas house numbers do.


Example address without a house number:-


Tulip Cottage,

Bump Street,


Nottinghamshire NG17 5HT


For all we know 'Bump Street' could be several miles long and the courier driver would be left searching for the property with no idea where it might be. This results in an increased risk of him not finding the property, increased risk of having an accident and delayed delivery date. If the courier driver thinks that it is going to take him too long to find a numberless property then he is more likely to give up and let someone else have the headache in a future delivery attempt. Everybody has a house number whether they choose to use it or not. If you don't know your house number you can ring your local council who should know what it is. If the council doesn't have your house number on record you can request a new one and they should give you a choice of numbers that are available. Although we don't insist on a house number please don't be surprised if your delivery is delayed especially after you have waited in several days for it. We are sorry to be abrupt but this is how it is. Please help us to give you the smoothest possible delivery by giving us your house number.