Returns

In the unlikely event that you are unhappy with your purchase from Rip101.com you may return it up to 14 days from the date of purchase unless otherwie stated.

Please email us at: info@rip101.com to obtain a Returns Authorisation Code as well as the address to return items to.
No returns will be accepted without a valid Returns Authorisation Code.

Returned items must be in original packaging, unused and all price tags attached. Where you are withdrawing from your purchase and there is no error on our part, we will refund the cost of the items only. You will be responsible for the cost of returning items to us using a recorded delivery service which requires a proof of delivery.

Please note: With items that come in ‘Assorted Colours’, for example some rashvests, wetsuits, leashes etc we do not refund the postage on returned items because the colour is not the same as product in the photograph on the website.