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 | Q: Can buyers make an offer on an item? |
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 | A: Yes. Buyers are more than welcome to make me a reasonable offer on any item being offered for sale. All reasonable offers will be considered! |
 | Q: How can a buyer pay for an item? |
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 | A: I accept the following methods of payment: Pay Pal, uncrossed postal order & personal cheques. International buyers should pay with Pay Pal for all purchases made |
 | Q: What is your return policy? |
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 | A: My return policy is as follows: Buyers are more than welcome to return items purchased within 7 days of winning, although will become resposible for postage incurred. |
 | Q: Do you combine shipping? |
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 | A: If you win 3 or more individual lots from me you will recieve a postage discount. Please contact me for more details. |
 | Q: When can I expect my order to arrive? |
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 | A: My turn around time from actually being paid for an item to posting an item is 1-3 days depending on if you paid for the item between Monday & Friday (excluding Wednesday's) or Saturday & Sunday |
 | Q: How much is the Shipping and Handling Charge? |
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 | A: Please refer to postage costs as described in an item's description. |
 | Q: Do you ship internationally? |
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 | A: I ship worldwide. I will only accept PayPal from international buyers. |
 | Q: Do you give refunds on dvd'd, video's, cd's, cassettes or books? |
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 | A: No refund or returns are accepted on any dvd, video, cd, cassette or book that i sell. Please check dvd & video compatability before bidding for dvd or videos. All dvd's & video's, cd's, cassettes & books are all checked prior to being offered for sale. Items that are faulty or are not working correctly, are never offered for sale |
 | Q: Will PAL videos work in North America? |
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 | A: All North American buyers should check the compatibility of their video players as no responsibility will be taken for videos ordered in error |
 | Q: Can buyers change their minds about purchasing after winning a bid? |
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 | A: That is up to a buyer to decide, although if a buyer does change their about purchasing once they win a bid, an 'Unpaid Item Dispute' will be started on that buyer |
 | Q: What to do if I'm not happy with an item? |
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 | A: Please contact me first before leaving negative or neutral if not happy with an item you have purchased from me. I will endeavour to resolve it for you |
 | Q: Can I pick items up? |
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 | A: Yes. You are more than welcome to pick any item up. Please contact me before hand to arrange a suitable time |
 | Q: What's the difference between PAL & NTSC? |
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 | A: The main difference in PAL & NTSC video games is the country that the game can be played in. PAL video games can only be played in the UK, Europe & Australia. NTSC video games can only be played in the USA, Canada, Mexico & Japan |
 | Q: Can I pay extra for an enhanced postal service? |
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 | A: Yes. Please contact me before paying for an item & I can tell you the additional cost of enhanced postal services |