Can I come and see your furniture, or do I have to buy on-line?
We regret we are no longer able to meet our customers on site at our warehouse. Our offices are based at seperate premises and we have found that as the business has grown it is becoming more difficult to arrange mutually agreeable times to meet up.
How do you deliver your reproduction furniture?
All our furniture is delivered carefully by either ourselves or a dedicated carrier. The carrier should be notified of any faults or problems immediately.
Can you deliver outside of the British mainland?
We deliver at very competitive rates across the British mainland, Northern Ireland and Eire.
What is the colour of your mahogany reproduction furniture?
Our furniture comes in one finish/colour. This is a medium/dark honey mahogany finish. The appearance of the photographs on the website may vary in colour due to the different conditions in which the furniture was photographed. You will also get quite a variation in appearance of the shade of colour depending on the type of monitor you use for your PC. A TFT or laptop will generally display the colours as paler than a standard CRT monitor. It is possible for you to stain down the colour if it is too light if done with care. Dark antique waxes are worth investigating for this before going down to the DIY store.
How do I look after my furniture?
Your furniture will only need a light polish and occassional dust. The furniture is sealed with an NC lacquer (non shiny) so it will keep protected and looking good for years to come.
Is your furniture really solid wood or just veneered?
All our furniture wherever possible is solid wood. We don't use any mdf or chipboard. We may use good quality ply in sections such as drawer bottoms, where there is a risk that solid timber may not be suitable. All the timbers are selected and kiln dried prior to manufacture by hand. Each piece will vary slightly but this adds to the unique quality of it.
What happens if the furniture doesn't fit my room when I get it?
Please make sure that the furniture you have ordered will fit into your home. We need good access for delivery, particularly for large items, and the responsibility is entirely with the customer as to the suitability of the size of the furniture once in situ. We regret we are unable to take furniture back if the size is unsuitable. Please check with us if you are unsure, as all our furniture is hand made and some minor variation in size can occur.
Can I put the mattress straight on the slats?
The choice is yours. We recommend using a bedbase (available from us) to improve your comfort, and to protect and prolong the lifetime of your mattress. If you decide to put the mattress straight on the slats we would always recommend a mattress protector as the slats may mark the mattress.
Can I fit my divan bed into your bed frame?
It isn't possible to fit a divan base and mattress into the bed frame because of the way the frame is designed. However, you can fit a bed base (available from us) to go between the slats and your own mattress. We would recommend this to extend the life of your mattress and for increased comfort.
What are the slats like on your beds?
Our bed slats are made of unplaned mahogany from substantial cuts of timber. They are not flexible, and are designed to provide a firm platform for either a mattress or a bedbase. With each bed we generally supply about twelve slats and two rails which run from the headboard to the footboard which support these underneath. The number of slats may vary from one design to another, but in all cases you get a very stong structure once the bed frame is assembled.
If you have any questions not answered here please let us know.
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