Orders will be despatched via Royal Mail 1st Class, Parcel Force or City Link. Most items will be sent out the next day but we aim to despatch all orders within 2 working days of cleared funds. Parcel Force and City Link deliveries MUST be signed for.
We are only able to despatch your order to the address registered on your PayPal account at the time of purchase. Please ensure any address changes are updated prior to ordering.
Please note: Parcel Force and City Link deliver Monday to Friday excluding public bank holidays. If there is no one available to sign for your parcel they will leave a card with details of when your item will be redelivered or where you should go to collect it.
Parcel Force delivery times are between 7.00am - 5.00pm
City Link delivery times are between 7.30am - 5.30pm
Royal Mail estimated delivery times are within 2-5 working days.
Delivery times may vary, especially during peak periods.
Track Your Order
You can track the progress of your delivery by contacting the assigned courier via telephone or website, you will need the tracking number and this will be found on 'your order has been despatched' email.
Parcel Force customer services/tracking - 08448 00 4466 (8am - 7pm Monday to Friday)
City Link customer services/tracking - 08444 930 932 (8am - 8pm Monday to Friday)
Royal Mail customer services/tracking - 08457 740 740 (8am - pm Monday to Friday)
Please note we only deliver to the UK mainland and please see below the following areas we do not ship to:
- Channel Islands
- Republic of Ireland (Eire)
- Orkney Islands
- Shetland Islands
- Inner/Outer Herbrides