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| |  | All items are tested and working before dispatch but if any item arrives damaged or faulty we will be happy to accept returns.
If an item needs to be returned, we must be contacted by E-mail about the problem within 14 days of the date payment was taken. All returned items must be complete, in the condition they arrived and sent in the original packaging. Items that are not returned in the original packaging will not be accepted. Therefore, please keep all packaging until the item has been tested. A replacement will be dispatched the same day as the returned item is received providing the tests show that the fault was due to manufacturing deficiencies or damage was caused by the postal services.
If for any reason a refund is given, only the cost of the item will be refunded and not p&p costs. It is the responsibility of the buyer to return goods in the same condition as they arrived. The buyer is also responsible for the cost of returning an item. A recorded or signed for delivery service is recommended as the parcel can be tracked.
If you have any concerns regarding our returns policy please contact us by E-mail. |
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